Since 2009, The Green Owl is the only vegetarian and vegan cafe in Madison. We aim to create plates that bring all appetites together. We create a cozy casual dining experience with roughly 50 seats; including a petite bar and summer patio. Our menu contains a variety of delicious lunch, dinner, and dessert items. We want our vegan friends to enjoy our full menu, so

EVERYTHING on our menu can be customized to be vegan.

Check out our website here! (http://www.greenowlcafe.com)

WHO YOU ARE:

Are you a dynamic leader who not only has a passion for cooking, but also in supporting others to learn, be creative, and reach their full potential? Green Owl Cafe is seeking a full-time Kitchen Manager who is knowledgeable of vegetarian and vegan cuisine and a strong understanding of operations in all sectors of the kitchen. Your role as Kitchen Manager at GreenOwl Café is extremely important to our success. We are looking for a professional who is team-oriented, creative, and thoughtful in supporting our kitchen team to ensure our guests have an unforgettable experience.

We are seeking a Kitchen Manager who is well-versed in best kitchen practices and will work alongside our owner and Executive Chef. This individual must have a creative drive to come up with new menu specials, as well as experience working with meat substitutes. In addition to professional kitchen experience, we are looking for someone who has knowledge of the kitchen operations, works well alongside others, and can oversee, train, and support our kitchen staff in a friendly, laidback environment.

NECESSARY SKILLS AND QUALIFICATIONS

• Minimum 5 years of professional cooking and knife handling skills
• Strong preference for professionals with kitchen management experience; cooking, staffing, scheduling (4-5 kitchen staff daily)
• High level understanding of kitchen systems and workflow; safety, sanitation, and food handling procedures
• Working and collaborating alongside owner and executive chef
• Assisting in hiring and training new kitchen staff
• Drive to want to be creative, come up with new specials and menu ideas
• Organizing weekly menus and overseeing line and prep cooks
• Catering experience is a plus
• Ability to manage and support our kitchen team in order to foster a friendly team environment
• Preference for professionals with passion/experience in cooking vegetarian and vegan comfort cuisine
• Strong need for weekday and Saturday evening shifts

BENEFITS & PERKS:

• Starting salary is $45,000 annually
• Free shift meal and drinks
• Flexible Scheduling and Time Off
• Work/life balance (Kitchen always closes before 9pm)

EEO Statement

Green Owl Café is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Green Owl Café is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Green Owl Café are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, age, creed, disabilities, sex, national origin, age, citizenship, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Green Owl Café will not tolerate discrimination or harassment based on any of these characteristics.

This policy governs all areas of employment at Green Owl Café, including recruiting, hiring, training, assignments, promotions, compensation, benefits, discipline, and termination.

COVID-19 CONSIDERATIONS:

Here at The Green Owl Cafe we are taking the pandemic very seriously. We are currently offering take-out only, and we require that all customers wear a face mask when picking up.  We follow all CDC guidelines and PHMDC orders are enforced at Green Owl Café for both guests and team members.

BACKGROUND CHECK

All offers of employment at Green Owl Café are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and will be considered only as it may relate to the job you are seeking.

This Job Description is subject to change at any time.

Find us in downtown Madison, within walking distance of the University of Wisconsin and Kohl Center, and one mile from the State Capitol. We offer in-house guests, along with the local community, a great dining option for all occasions. Come enjoy a relaxed, comfortable experience with friendly, efficient service. We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests, makes our hotel an outstanding place to work.

The Hilton Garden Inn-Downtown Madison is part of the Raymond Management Company (RMC) portfolio of award-winning hotels across the U.S.

Check out our website here! www.Madisondowntown.hgi.com

WHO YOU ARE:

Are you an attentive individual with a passion for serving others? As a Guest Services Supervisor, you play an integral role in providing the best experience possible to our guests. You will be responsible for reception, reservations and guest service experiences of the hotel. Working with the Guest Service Manager, the Guest Service Supervisor will ensure that front office operations are handled consistently, accurately, and efficiently while adhering to RMC and Hilton brand standards. The position has the authority to administer front desk policies and procedures to achieve service goals.

We are looking for someone who is a personable and positive team builder. Someone who wants to contribute to the ongoing improvement of our guest’s experience as well contribute to the RMC difference.  Provide exemplary guest service and leadership by demonstrating a personal commitment to making every guest satisfied.

Guest Services Supervisor functions:

1. Assists with the recruitment and selection process for Guest Service teammates. 
2. Trains the guest service team to deliver exemplary guest service. 
3. Trains and promotes the Hilton Garden Inn Guarantee. 
4. Provides information to guests about hotel services and amenities.
5. Supports and trains teammates on guest service procedures, financial control procedures and the telephone shop call program. 
6. Coordinates work schedules to ensure efficient operations and minimal guest disruption.
7. Organizes, finds efficiencies, and provides improvement recommendations for guest service policies and procedures. 
8. Assists with accounts receivable, labor control reports and maintaining lost and found items.
9. Monitors guest service scores as it relates to front desk operations.
10. Works collaboratively with the Guest Service Manager through guest and teammate relations issues. 
11. Can perform all functions of a Guest Service Representative and works front desk shifts.
12. Understands and performs basic safety, security and emergency procedures of the hotel.
13. Serves as Manager on Duty when assigned this responsibility. Contacts General Manager when decisions require additional insight and authority.
14. Completes the front desk schedule, creates task lists, responds to billing questions, participates and is part of the revenue strategy team. This position works closely with the operations and sales teams to deliver on guest expectations and to improve the guest experience.

Full-Time with a great opportunity to grow your hotel career!

NECESSARY SKILLS AND QUALIFICATIONS:

1. 1-2 years of Hotel experience 
2. College degree in Hotel Management, Business Administration or equivalent area of study is preferred.
3. Interpersonal, verbal and written communication skills 
4. Ability to work within a team-based environment
5. Ability to perform and manage multiple tasks
6. Planning and organizational skills
7. Technical Skills preferred - Microsoft Word/ Excel/Outlook/ SharePoint and Hotel Brand Systems

BENEFITS & PERKS:

• $18 per hour starting
• Full-Time 
• Discounts on food and hotel rooms worldwide!
• Full-Time employees can qualify for Health, Dental, Vision, Paid Time Off, Vacation, and Retirement
• Paid training and uniforms
• Career Growth Opportunities

EEO Statement

Raymond Management Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Raymond Management Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Raymond Management Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, age, creed, disabilities, sex, national origin, age, citizenship, disability, veteran status, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Raymond Management Company will not tolerate discrimination or harassment based on any of these characteristics.

This policy governs all areas of employment at Raymond Management Company, including recruiting, hiring, training, assignments, promotions, compensation, benefits, discipline, and termination.

COVID-19 CONSIDERATIONS:

We follow all CDC guidelines and PHMDC orders are enforced at Raymond Management Company for both guests and team members.

BACKGROUND CHECK

All offers of employment at Raymond Management Company are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and will be considered only as it may relate to the job you are seeking

This Job Description is subject to change at any time.